99 bet Privacy Policy

This Privacy Policy applies to the 99 bet platform. When you use our website, open an account, make a deposit, or use our gaming services, you are considered to have accepted the terms of this policy. This policy should be read alongside our Terms and Conditions, as both documents together govern the relationship between you and 99 bet.

We treat the protection of your personal information as our highest priority. This policy clearly states what information is collected, how it is used, and what your rights are.

1. Information We Collect

1.1 Information You Provide Directly

When you register or manage an account on 99 bet, the following information may be collected:

• Full name and date of birth (for age verification)
• Mobile number and email address
• National ID card or passport details (for identity verification)
• Bangladeshi bank account, bKash, Nagad, or Rocket number (for financial transactions)
• Mailing address

1.2 Automatically Collected Information

When you use the platform, certain technical information is collected automatically:

• IP address and device identifier information
• Browser type, operating system, and screen resolution
• Session duration, pages visited, and click data
• Data collected through cookies and similar tracking technologies
• Geolocation information (approximate location)

1.3 Information Received from Third Parties

For fraud prevention and identity verification purposes, we may receive information about you from trusted third parties. This information is used solely for security and legal compliance purposes.

2. Purpose of Using Your Information

99 bet uses your information for the following legitimate purposes:

3. Sharing and Disclosure of Information

3.1 Sharing Information with Third Parties

99 bet does not sell your personal information to third parties for commercial purposes. However, information may be shared in the following cases:

• Payment Processors: Information necessary to complete transactions via bKash, Nagad, Rocket, and bank transfer.
• Technology Service Providers: Technology partners contracted to operate the platform, who are bound by strict confidentiality agreements.
• Fraud Prevention Agencies: To ensure the security of the site and prevent money laundering.
• Legal Authorities: On the basis of lawful requests under applicable laws of Bangladesh.

3.2 International Data Transfers

Our servers and technology infrastructure may be located in various countries. Where information is transferred outside Bangladesh, we ensure that the receiving party provides an equivalent level of privacy protection.

4. Data Security Measures

99 bet implements industry-standard technical and organisational security measures to protect your information:

• SSL Encryption: All data transmissions are secured through SSL/TLS encryption.
• Access Controls: Only authorised personnel may access sensitive information.
• Regular Security Audits: Regular security audits are conducted to identify potential vulnerabilities.
• Data Backup: Secure backups of data are maintained regularly.
• Two-Factor Verification: OTP-based security layers apply to transactions and logins.

However, 100% security on the internet cannot be guaranteed. We request that you do not share your account password or OTP codes with anyone.

5. Data Retention Period

Your personal information is retained for as long as your account remains active. Even after account closure, financial records and identity verification information are retained for the period required by applicable law. Once this period ends, the information is securely deleted or anonymised.

6. Cookie Policy

6.1 What Are Cookies?

Cookies are small text files stored in your browser. They remember information about your visit and improve your experience on future visits.

6.2 Cookies We Use

• Essential Cookies: Required to maintain login sessions and for security.
• Functional Cookies: To remember your preferences (language, settings).
• Analytics Cookies: Collect anonymous statistics to understand site usage.

You can control cookies by changing your browser settings, but disabling certain cookies may limit the functionality of the site.

7. Your Rights

You have the following rights regarding your personal information:

• Right of Access: The right to know what information we hold about you.
• Right to Rectification: The right to request correction of inaccurate or incomplete information.
• Right to Erasure: The right to request deletion of your information in certain circumstances (where no legal obligation exists to retain it).
• Right to Object to Processing: The right to object to your information being used for specific purposes.
• Right to Portability: The right to receive a copy of your information in a structured format.

To exercise these rights, please contact our support team. We will respond to your request as promptly as possible. For any concerns related to responsible gaming, our Responsible Gaming section has detailed information.

8. Protection of Minors' Information

99 bet strictly does not provide services to persons under the age of 21. We do not knowingly collect personal information from minors. If a minor attempts to register on our platform, the registration process will be cancelled and any collected information will be immediately deleted.

If you believe that a minor has registered on our platform, please notify our support team immediately.

9. Policy Changes

99 bet may update this Privacy Policy from time to time. For significant changes, we will send a notification to your registered email address and display it prominently on the website. The latest policy will always be available on this page. Continued use of the platform after any changes will be considered acceptance of the updated policy.

To learn more about us and understand how we operate, please read our About Us page.

10. Contact

For any privacy-related questions, complaints, or requests, please get in touch with us. Our support team provides 24/7 assistance in both Bengali and English.

For general enquiries, answers to many common questions can be found in our FAQ section.