FAQ

All your questions about 99 bet answered here

From betting to casino, account to withdrawal — this page has detailed answers to the questions players ask most about 99 bet. Resolve any issue on your own, or contact us via live chat.

Category 1

Cricket and Sports Betting

At 99 bet you will find many cricket markets including Match Winner, Top Batsman, Top Bowler, Toss Winner, Over/Under Runs, Innings Total, and Multi Bet. These markets are most popular in BPL and international T20 matches. You can see full details of all markets on the cricket betting page.

Yes, you can place live bets at 99 bet while a match is in progress. Once the game starts, the odds keep changing and you can enter any market at any time. New odds are added after each over, so quick decisions matter. Live betting is even easier through the 99 bet app on mobile.

Absolutely. 99 bet lets you bet on BPL (Bangladesh Premier League), IPL, T20 World Cup, and other international tournaments at the same time. With Multi Bet you can add several matches to increase the combined odds — for example, three selections at 1.40 × 1.60 × 1.70 = 3.81 combined odds gives a return of ৳381 on a ৳100 bet.

If a match is incomplete due to rain or any other reason and is officially declared no result, 99 bet generally cancels the bets for that match and returns the original stake. In a Multi Bet, if one event is declared no result, that leg is removed and the remaining odds are used to settle the bet. Please read the Terms and Conditions for specific rules.

Most Bangladeshi players prefer decimal odds — they are the simplest. For example: betting ৳1,000 on Team A at 2.50 decimal odds returns ৳2,500 if you win (৳1,500 profit). The same market in fractional odds is 3/2 and in American odds is +150. All three formats give the same return — only the way they are expressed differs.

Category 2

Live Casino

In Baccarat you place a bet on one of three outcomes — Player, Banker, or Tie. The hand closest to 9 wins. 10s and face cards have a value of zero. In 99 bet's live casino section you will find Baccarat tables from Evolution and Ezugi, where Bengali language support is available.

Roulette has two main categories: inside bets (straight number, split) and outside bets (red/black, odd/even, 1–18/19–36). Outside bets have a higher chance of winning but lower returns (roughly 2:1). Inside bets have higher returns but lower chances (35:1 on a straight number). Beginners are better off starting with outside bets.

Different tables in 99 bet's live casino have different limits — there are both low-limit tables for players with smaller budgets and premium tables for high rollers. The exact limits are shown in each table's details in the game lobby, so check the limits before joining a table.

Live dealer games are completely different — a trained dealer deals cards or spins the wheel live on video stream from a real studio or casino floor. In regular RNG games a computer determines the result. In live games you can chat and make decisions in real time, making the experience much more realistic.

Category 3

Account Questions

No. Each player is allowed only one account at 99 bet. Opening multiple accounts with the same phone number or national ID is not permitted. If multiple accounts are detected, they may be closed and the balance forfeited. See the Terms and Conditions for full details.

First make sure your username and password are typed correctly (check whether Caps Lock is on). If the problem persists, go to the 99 bet login page and use the "Forgot password?" option. If that still does not resolve the issue, contact 24/7 live chat support — they can help you in Bengali.

Click the "Forgot password?" link on the 99 bet login page. An OTP will be sent to your registered mobile number or email. Verify the OTP and set a new password. Your new password should be at least 8 characters long; using a mix of numbers and letters increases security.

Players must be at least 21 years old to register at 99 bet. Registration requires your name, mobile number, email, and password. National ID details may be requested to verify age and identity. The 21+ age requirement is strictly enforced and providing false information may result in the account being cancelled.

Yes, you can log in to 99 bet from any device. Logging in from a new device for the first time may trigger an additional verification step (OTP or security question). The site uses SSL security, so your information is protected. Avoid logging in on public Wi-Fi and make it a habit to log out when done.

Category 4

VIP Program

The 99 bet VIP program has five tiers: Bronze (up to 0.2% weekly cashback), Silver (0.5%), Gold (0.7%), Platinum (1.0%), and Diamond (1.2%). For example — if a Gold member has a net loss of ৳20,000 in a week, the cashback is ৳20,000 × 0.7% = ৳140. See the 99 VIP page for full details.

At 99 bet, VIP tier progression is based on regular betting and gaming activity. The more active you are and the more you play, the sooner you can advance to the next tier. Each tier from Bronze to Diamond comes with its own benefits and a higher cashback rate.

Weekly cashback is based on net losses — meaning the tier rate applies to your total losses minus your total winnings for the week. For example, if a Gold member has a net loss of ৳20,000 in a week, the cashback is ৳20,000 × 0.7% = ৳140. Cashback is added automatically every week.

Yes. Higher-tier VIP members at 99 bet enjoy priority support, early access to special promotions, and personalised offers. Reaching the Diamond tier gives up to 1.2% weekly cashback along with exclusive benefits. Full details about the VIP program are on the 99 VIP page.

Category 5

Withdrawals

Withdrawals from 99 bet to bKash, Nagad, or Rocket are generally processed within 5 to 30 minutes. Bank transfers take a similar amount of time. It may take slightly longer during busy periods. The minimum withdrawal amount is ৳1,000.

Yes, withdrawals at 99 bet are available 7 days a week, 24 hours a day. There are no separate restrictions for nights or Fridays and Saturdays. Once a withdrawal request is submitted, the funds generally reach your bKash, Nagad, or Rocket account within 5–30 minutes.

To withdraw winnings from a bonus, the wagering requirement must be met first. For example, if you receive a ৳1,000 bonus on a ৳1,000 deposit with a 100% bonus, your total balance is ৳2,000 and the wagering requirement is ৳1,000 × 10 = ৳10,000. The bonus portion cannot be withdrawn until that amount has been wagered.

Yes. Under 99 bet's withdrawal security policy, the bKash, Nagad, Rocket, or bank account must be registered in the player's own name — withdrawals to third-party accounts are not possible. This is required to prevent fraud and protect funds.

A withdrawal request may be cancellable while it is still being processed, but once it has been approved it generally cannot be cancelled. Double-check the amount and payment details before submitting a request. Contact live chat for immediate assistance if needed.

Still have questions? We're here

If you did not find your answer in this FAQ, speak directly with the 99 bet support team — available in Bengali and English, 7 days a week, 24 hours a day.

Live Chat 24/7 instant response — log in to the site and start a chat
Email Support [email protected] — write in Bengali or English

To learn about responsible gaming, read the responsible gaming page.